You want to stay in control

Playing at Playjonny Casino on your own terms

You play here from 18+, and every account carries deposit limits, loss limits, session time reminders, self-exclusion and reality checks.

Set a limit

Gaming Control Board Curaçao license OGL/2013/2336/032, operating since 2013.

Standards behind the account

What stands behind your account, at a glance

These are the fixed standards behind every Playjonny Casino account, kept plain and short.

Minimum age18+

LicenceGaming Control Board Curaçao, OGL/2013/2336/032

National registerBetStop

Helpline1800 858 858

Limit questions[email protected]

Five controls you own

What you gain from the account tools

Here you see which control suits which moment, so nothing has to be decided mid-session.

How much goes in?

This caps what you can put into the account in a set window, so a night out cannot quietly cost more than you planned. Switch it on before your first deposit, not after a loss.

What a stop-loss changes

A ceiling on net losses stops a run of bad results from reaching money you need elsewhere. Set it while you are calm, at the start, and leave it in place.

From hours to a nudge

A gentle alert at a time you choose tells you how long you have been playing. Use it when a session can quietly stretch into hours you had not set aside.

A door you can shut

This closes your access to play on this site for as long as you choose, so the decision is already made when a difficult moment arrives. Ask support whenever you want the door shut.

Keep the totals in view

A pop-up at an interval you set shows the time played and money spent so far. Turn it on if you would rather see the plain numbers as you go.

Setting up

How fast can you put a limit in place?

The walkthrough below gets a deposit, loss or session limit live in your account without fuss.

Sign in and check

Sign in with your email address and password, then open the settings area of your player profile. Check the email shown there is the one you actually read.

Open the control panel

Move to the responsible gambling part of the settings, where the five control tools sit together. Everything there belongs to your account only.

Pick the limit you need

Pick money leaving your account, money lost overall, or time at the table, depending on what worries you. Each one answers a different question.

Save it and look again

Save the change, then reopen the screen to see the figure sitting in your account. If it does not show, ask support through live chat, email or phone.

When the Fun Stops Feeling Like Fun

Catching these moments early keeps gambling what it should be: entertainment with a cost you chose in advance. Setting a limit or taking a pause is the first step, and it can be done from your account today.

See whether any of these have started to sound familiar in your own week.

Spending more time than you planned
Chasing a loss with a bigger deposit
Hiding your play from people close to you
Thinking about the next session at work
Borrowing money to keep playing
Feeling restless on evenings you do not play
Betting past the limit you set yourself

Confidential Help

Free, Confidential, and Not a Last Resort

We would rather you called a helpline than kept a worry to yourself; here is where it leads.

National Gambling Helpline

The National Gambling Helpline offers free, confidential counselling by phone, chat or email, at any hour of any day, for players and for worried relatives. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer support meetings run by Gamblers Anonymous Australia across the country give players, and the people living with them, a room of others who understand. gaaustralia.org.au

National Debt Helpline

Free financial counselling for gambling debt comes from the National Debt Helpline on weekdays, with someone who can talk through repayments and what to do next. ndh.org.au

Choosing Between a Pause and a Lockout

A Short Time-Out. A time-out closes your play for a stretch you pick, from hours to days, without touching your balance or your account. You switch it on inside your account settings. When the pause ends, access returns on its own.

Ready to Stop for Longer? Self-exclusion shuts your account for a long stretch and cannot be shortened, so it is the stronger choice when a pause feels too light. You start it through our support team, who will confirm what it covers.

The National BetStop Register. BetStop is the national register run by the Australian Government through ACMA, and it lasts at least 3 months, up to lifetime. Apply online in about 5 minutes; once you are on it, wagering providers cannot let you bet, open accounts or send marketing. betstop.gov.au

When you want out

Ask what you need before you play

For the moment you are unsure how far an account control reaches and want a plain answer.

If I pause my account, when can I play again?+

A pause freezes your account for the period you pick, and play stays closed until it ends. The tools live in your account settings, so nothing is asked of you by email or phone. Once the period runs out, access returns on its own.

Where can I get advice about a relative who plays too much?+

The National Gambling Helpline on 1800 858 858 advises relatives as well as players, around the clock. Their counsellors can talk through what you are seeing and point you to local services. Reaching out on someone else's behalf counts.

Can I set a deposit limit on my phone?+

Yes, the mobile version of the site carries the same account section as the desktop. Deposit limits, loss limits and reality checks sit in one place there. Your figures save to the account itself, so they follow you between devices.

Can I end a self-exclusion before the period I chose?+

No, a self-exclusion holds for the whole period you selected in the casino account. Nothing in your account shortens it once it begins. Treat the choice as final and set a period you can live with.

Why does Playjonny Casino ask for proof of age?+

Playjonny Casino serves adults of 18 and over only, which is why identity documents are checked. Our licence also obliges us to know who holds each account. Verification usually finishes within 6 hours of your documents arriving.

Who do I contact to shut my account for good?+

Closing is handled through the support team at [email protected]. State plainly that you want the account closed rather than paused, and keep the reply for your records. Support answers around the clock.